To work as part of the Placement and Procurement Team, part of the wider Rapid Rehousing Team, to ensure that void properties are ready to relet as quickly as possible, to a consistent agreed standard and to respond quickly to changing and urgent priorities of the Housing Needs service, working collaboratively with colleagues across the department to support the objectives of the team; homelessness prevention, rapid rehousing and excellent customer outcomes.
To provide support to residents when required, including delivery, removal and storage of furniture and other belongings as required. Ensuring excellent customer service is delivered at all times.
To ensure the security and maintenance of temporary accommodation properties, and grounds, including the prompt reporting of any issues with property or residents to Officers.
To undertake appropriate repairs to property, within the post holders capabilities.
To be open to change, ready to explore new and different approaches, testing and learning to improve, with a passion for providing a great service to people in housing need.
To have a positive attitude to problem solving and openness to new ways of working. To show resilience and flexibility and a continuous desire to improve service delivery.
For an informal discussion about the post please contact Peter Murrell on 01865 252369 or email PMurrell@oxford.gov.uk
You can only apply for this role if you are currently working for Oxford City Council as an employee (including staff who are on secondment to another organisation) or Agency Worker subject to the Agency Workers Directive.
We are looking for a Planning Enforcement Officer to join us who is self-motivated, adaptable and flexible in their approach and on a journey of continual improvement. We offer an excellent opportunity for the right candidate to make a difference in our enforcement team who deal with a wide range of planning and environmental issues.
Planning Enforcement is an important function within the planning process in Oxford. Our committed team work at the sharp end of planning and development management and we work in a service area that has a strong record of taking proactive enforcement. The team use their full range of skills in an effective and innovative way to secure improvements for residents in the City. You will possess strong persuasion, negotiation and communications skills and will be adept at advising customers on how to ensure compliance, and ensure that assessments of harm and expediency are conducted appropriately.
The role will involve taking appropriate enforcement action where necessary. This includes attending court proceedings and committee hearings and dealing with enforcement appeals. Being a confident decision maker, and having the ability to engage with all key stakeholders, while maintaining a high standard of professionalism, is key. This is a real opportunity for the right person to join a strong, efficient team whose focus is to deliver a high quality service.
Applications should be made using the reduced application form and emailed to Rebecca Jeffries at RJEFFRIES@oxford.gov.uk on or before the closing date.
Please download the attachment from the website to complete the reduced application.
For an informal discussion about the post please contact Tom Crowe on 01865 252070 or email tcrowe@oxford.gov.uk
This is an exciting opportunity to join the City Council at entry level on a career grading scheme. You will start on a salary of £24,463 with further opportunities for progression through the career grades when a vacancy becomes available.
Oxford City Council’s Contact Centre has a proud history of providing excellent customer service to its customers. Do you want to make a difference in the community and help us grow? If you are customer focused, have energy, a flexible approach and can help people in a caring, patient and compassionate way we want to hear from you.
Working in a busy contact centre, you will use your passion and people skills to answer questions, solve problems, manage enquiries over the phone and offer tailored solutions to our customers, putting them first and making them feel worthwhile. You will provide the best solutions to make life easier for customers, bring a personal touch to every situation and use your listening skills to ensure you do what you say you will do when you said you would do it. You will use computer systems to access and provide information and direct queries to appropriate departments as well as promoting our on-line services. You will work in a diverse team of open-minded individuals, committed to acting as Customer Champions and can expect to learn a wide range of services the Council deals with every day.
Supporting you along the way is a comprehensive learning and development programme which will enable you to build and shape the service we offer to the residents and customers of Oxford City, where your skills and performance will be recognised and rewarded.
Oxford City Council is a great place to start your career. Previous experience is not essential.
For an informal discussion about the post please contact Matthew Gibbs on 01865 252785or email mgibbs@oxford.gov.uk
Oxford City Council’s Sustainability Team accelerates city-wide sustainability, particularly carbon emissions reductions and air quality improvements, by working with and for our partners across the city council and in and around the City of Oxford.
This role will principally manage the development and delivery of innovative the 'FutureFit Area Based Insetting' (FABI) project.
At present 60% of carbon emissions in Oxford are from buildings, of which non-residential buildings contribute slightly more than half. However, taking the step to decarbonise is difficult for many businesses and organisations. They face barriers including lack of time, money and key information to make the necessary changes to their buildings; Lack of finance in particular can stall action.
FABI is a way for large local organisations to offset their carbon emissions by supporting low carbon projects within their local area – in this case, helping to fund energy efficiency improvements for organisations that will help them cut carbon emissions and save money.
While the priority should remain on avoiding and reducing emissions, ABI stimulates greater local investment in carbon-saving projects and the ability to quantify and report on the associated carbon impacts.
This role will manage the development and delivery of the FABI initiative. You will plan, manage and control the delivery of this work, support effective and responsible governance of the insetting scheme, and providing advice to senior managers and Councillors. If you are a well organised and thrive in engaging with stakeholders to make a lasting difference this role will suit you.
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.
For an informal discussion about the post please contact Vikki Robins on 07483010650 or email vrobins@oxford.gov.uk
The Zero Carbon Partnership Project Manager will play a key role in supporting an ambitious and collaborative programme of carbon reduction – driving Oxford towards net zero carbon emissions by 2040 through delivery of the Zero Carbon Oxford Partnership’s (ZCOP) programme of work.
ZCOP is a group of Oxford’s major institutions and organisations including universities, hospitals, councils and large businesses who have given their support to the aspiration of achieving net zero carbon emissions as a city by 2040. The group has committed to working collaboratively to accelerate carbon reduction and requires a co-ordinator to support the facilitation, delivery and design of this ambitious programme.
This innovative partnership approach to city-wide climate action requires significant coordination. As well as being responsible for the secretarial functions of the ZCOP, the successful applicant will oversee, design and co-ordinate activities and projects on behalf of the Partnership intended to facilitate the delivery of emissions reduction, including organising Sprint Groups, collaborative projects, knowledge sharing/capacity building activities, funding applications and being the main point of contact for the Partnership.
The successful applicant will be a motivated and highly organised sustainability professional with excellent communication and organisation skills. You will have a proven ability to build consensus, influence and negotiate as well as being familiar with project management tools and approaches to coordinate a complex work programme.
For an informal discussion about the post please contact Samantha Morgan-Price on 01865 529002 or email SMORGAN-PRICE@oxford.gov.uk
This is an exciting opportunity to work in a team at the heart of the City Council supporting the effective political governance of the Council and its companies and delivering high quality support to elected city councillors.
Oxford is an open and dynamic Council with active and engaged councillors. This is reflected in the political governance arrangements through both formal committees and informal partnerships and panel arrangements. You will be responsible for managing a range of decision making committees (e.g. Council, Cabinet, regulatory committees), company board meetings, and informal member groupings, developing and delivering a range of support services, and working with councillors and officers to ensure good quality decision making.
The ideal candidate will be someone with experience in democratic services or in a related field, will have excellent administrative and communication skills and can demonstrate political acumen and attention to detail. In addition they will be a quick learner, flexible and be able to work confidently and collaboratively in a busy deadline driven environment.
For an informal discussion about the post please contact Jonathan Malton on 01865 5291117 or email jmalton@oxford.gov.uk
Do you feel that you have the drive, determination, and personality to become a successful Recovery Officer?
The City Council is committed to delivering excellent public service. In order to achieve this, we need to collect Council Tax, Business Rates and Housing Benefit overpayments to pay for the delivery of our services. We are looking for people who are hardworking, flexible, with great customer service and negotiation skills to join our vibrant and successful team.
The job will involve collecting monies owed, court attendance, payment plan negotiations, referring suitable debtors to Advice Centres, taking recovery action where a plan cannot be agreed and identifying suitable cases for legal enforcement or write-off.
For an informal discussion about the post please contact Moses Christopher on 01865 252446 or email mchristopher@oxford.gov.uk
The Receptionist is a role that will be the front face of our Grade II* Victorian Oxford Town Hall in the heart of Oxford city centre delivering excellent customer services to all of our customers and visitors. The venue hosts thousands of events a year from wedding and conferences to key civic events and Christmas parties.
We are looking for an individual who has previous experience in a customer facing role and has a passion for delivering excellent customer service. You will also be a good communicator, well organised and be IT literate with a flexibility towards working hours.
The role is Monday to Friday, 15:30 to 19:00
For an informal discussion about the post please contact Sheena Sievert on 01865 252350 or email ssievert@oxford.gov.uk
We are currently looking for an HR Advisor to join our established team at Oxford City Council. This is a part time position working up to 23 hours per week. We can be flexible about how you work these hours (whether over 3,4 or 5 days a week).
In this role you will coach and advise managers across the organisation on a range of employee relations cases including absence management, poor performance, organisational change, disciplinaries and grievances. You will attend formal meetings, advise on employment law, policy, procedures, and best practice to ensure we consistently do the right thing by our staff.
You’ll also have an opportunity to shape our future policies and processes through the review and update of our core employment policy documents as well as getting involved in project work across the HR function.
We are looking for HR professionals who have experience in advising on core people policies, reviewing and updating policies in line with UK legislation and who have previously liaised with Trade Union or Employee Representative Groups on employment matters.
The People team at Oxford City Council are dedicated to ensuring that our representation not only reflects the communities we serve, but also our diverse workforce. We are especially keen to hear from candidates belonging to ethnic and minority communities.
The role will be based mostly at home but there is an expectation to attend Oxford Town Hall as needed for team meetings, catch up and casework.
You will have the opportunity to make a real difference and work with a great and welcoming team. People across all areas of our business are committed, friendly and focused on improving and developing services. Delivering a great employee experience is one of our top priorities and the People Consultant is a key post in ensuring we treat people fairly, consistently and in line with our policies and processes.
For an informal discussion about the post please contact Victoria Taylor at vtaylor@oxford.gov.uk
Does being at the leading edge within Oxford the City of dreaming spires with its beautiful architecture, history and culture sound exciting? If yes, then we have an opportunity that could be of interest to you. Oxford City Council’s Sustainability Team accelerates city-wide sustainability, particularly carbon emissions reductions and air quality improvements, by working with and for our partners across the city council and in and around the City of Oxford.
This role will be joining an award-winning pioneering team. They will lead and project manage delivery of electric vehicle infrastructure projects for Oxford, under the City’s EVI Implementation Plan. You will plan, manage and control projects, support effective and responsible governance of the projects by administering the project boards and providing advice to senior managers and Councillors. If you are well organised, have a good background in construction projects and preferably EVI and thrive in engaging with stakeholders to make a lasting difference this role will suit you.